4116
spitting mad doesn't cover it. insanely furious. so fucking annoyed that i'm shaking. what's the matter with people?
here you go:-
12th september phoned the manufacturer of my computer because it didn't work properly - computer at this point is six months old.
20th september the manufacturer finally picks up the damn machine after i've spent a week pissing about with software resets and installs. they say it should be approximately a 14 day turnaround.
4th november and i eventually get my machine back. obviously, in the intervening six weeks i've been phoning them up, asking what's going on, wondering why even though i've paid for a repair my computer still isn't back witih me
7th november the fucking computer is showing the same fault that i originally reported on 12th september. so, six weeks and over £100 and i'm back to square one. i phone the manufacturer again. on past performance it could be a further six weeks to 'fix' it again. that would mean that for a third of the time i have owned the machine it will have been away being repaired.
of course they apologise, but what fucking use is that? what a shitty way to treat a customer. even now, while typing this, i've been on the telephone being told 'please hold the line, your call will be put through to the next available agent'. if i could drag that agent down the line, turn him or her inside out, rip off his or her head and shit down his or her neck i would. this is all unrequired stress.
bloody, fucking computers and crappy customer care. this is how people end up on drink fuelled rampages with shotguns. what's the point of trying to resolve anything cos the bastards constantly operate as if you're some sort of scum that they need to get rid of rather than accomodate.
pissed off
really pissed off